With expert knowledge of Basildon Council's Council Tax, Benefits and Housing services - the Outreach and Engagement Team can help with a range of issues. The team know the services inside out, there's a wide range of issues they can help with. Including, but not limited to: 

• Council tax enquiries (arrears, disregards & exemptions)

• Council tax reduction/support applications

• Housing benefit and universal credit enquiries and applications

• DHP and EHP enquiries and applications

• Housing and homelessness enquiries and applications

• Finding out what you are entitled too

• Signposting to other agencies for mental health, help with finding work and debt and money advice

The team are in the cafe on the second Monday of every month.